Your Rights Under POPIA

1What This Document Is

URBYN (Pty) Ltd ("URBYN", "we", "our" or "us") is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA").

This document sets out your rights under POPIA and how to exercise them.

How URBYN collects, uses, shares and protects personal information is set out in full in our Privacy Policy, which is the authoritative document on those matters. Where this document and the Privacy Policy differ, the Privacy Policy applies.

2Responsible Party

Business Name: URBYN (Pty) Ltd

Registration Number: 2025/684427/07

Email: info@urbyn.co.za

Telephone: +27 69 055 1241

Physical Address: 14 Sandpiper Place, Hout Bay, Cape Town, Western Cape, 7806

3Information Officer

URBYN's Information Officer is responsible for URBYN's compliance with POPIA and for dealing with requests made under it.

The Information Officer may be contacted at info@urbyn.co.za, or at the address and telephone number set out in section 2.

4Your Rights

Subject to applicable law, you have the right to:

• •Request access to your personal information
• •Request correction of inaccurate or incomplete information
• •Request deletion of information where legally permissible
• •Object to certain forms of processing
• •Withdraw consent where processing is based on consent
• •Withdraw marketing consent at any time
• •Lodge a complaint with the Information Regulator of South Africa

These rights apply to anyone whose personal information URBYN holds. That includes customers, inspectors, and the sellers of vehicles whose details were given to us by a customer making a booking.

5How To Exercise Your Rights

Requests may be submitted using the details below. Please tell us what you are asking for and give us enough information to find your records.

URBYN (Pty) Ltd

Email: info@urbyn.co.za

Telephone: +27 69 055 1241

14 Sandpiper Place, Hout Bay, Cape Town, Western Cape, 7806

We may need to confirm who you are before acting on a request, so that personal information is not disclosed to the wrong person.

6Complaints

If you believe that URBYN has processed your personal information in a manner inconsistent with POPIA, we encourage you to contact us first so that we may attempt to resolve your concerns.

You also have the right to lodge a complaint with the Information Regulator (South Africa) in accordance with applicable legislation.